1. Free delivery applies to UK mainland only and for most items to remote areas.
2. In the few instances where an extra carriage charge has to be levied e.g. due to remote locations or restricted access etc. we will contact you once your order is placed, at which point you have the option to agree to the charges or cancel the order.
3. Where possible we offer up to 3 delivery options at the point of ordering:
a) Economy delivery - our most cost effective service. Unless stated in the product description most items are flat packed for easy self assembly and delivered to ground floor (if palletised at curb side).
b) Next Day delivery - the quickest service for those urgent orders. Orders must be processed by 2pm the day before. Unless stated in the product description most items are flat packed for easy self assembly and delivered to ground floor (if palletised at curb side). Please note this excludes weekends and bank holidays. During the Christmas period the last date for next day orders will be 22nd December. Orders placed after this period will be delivered 5th January 2016.
c) Fully Installed delivery - our most comprehensive service. This service includes delivery to any floor, all items fully assembled, positioned in situ and all packaging removed.
4. A small section of specialised products are made to order due to the nature of the manufacturing process and are not returnable. If this is the case we will contact you once your order has been placed at which point you have the option to agree to these terms or cancel the order.
5. We aim to deliver a very high standard of service and we will make every effort to deliver the Goods as near to the specified delivery date as possible, however delays are sometimes inevitable due to unforeseen factors. Furniture@Work will not be liable for any delay in delivery of the Goods howsoever caused.
6. Products may be despatched from various regional distribution centres. Therefore orders with multiple items may not all arrive at the same time.
7. It will be your responsibility to check that the number of boxes or items delivered matches the accompanying consignment note before signing.
8. Deliveries are made Monday-Friday between 8.30am-5.30pm (excluding bank holidays).
9. For all non UK mainland orders please call us on 0844 4159700 for a very competitive quote.