As an employer it’s your responsibility to keep employees as happy as possible, and you’ll want to be proactive in your quest to avoid issues. Furniture at work complaints will be common unless you do everything you can to provide suitable equipment, tuition and analysis, so here are a few top tips to keep issues to a minimum:
Conduct risk assessments. Risk assessments should already be a core part of business management, but you need to make sure you incorporate furniture into the equation as well. You’ll want to check that your furniture is up to standard and that you’re accommodating everyone in your workforce, particularly those that are vulnerable or who could have specific needs—pregnant women might need different chairs or cushioning, for example, whilst a shorter individual could benefit from a foot rest to ensure proper posture and a comfortable seating position.
Provide high-quality furniture. Going for high-quality products is the only option, and make sure you’re getting chairs, monitor stands and even desks that are fully adjustable to ensure you cater to everyone.
Listen to employees. It sounds simple, but listening to your employees will make all the difference—they’re the ones using the furniture and that means they’re best placed to offer suggestions for improvement, and you’ll need to make sure you’re receptive to individual complaints so you can provide solutions accordingly.
Make furniture a part of health and safety tuition. Any employee should go through health and safety training programmes and refresher courses throughout their time in the workplace, and a big part of that should be telling them the importance of proper posture and how they can adjust their furniture to ensure they’re as comfortable as possible.
These are just a few ways you can help avoid furniture at work complaints, and if you bear them in mind you’ll have a workforce that’s happy, healthy, productive and free from complaints.