5 Office Horror Stories

November 23, 2015

Sometimes, there’s no need to visit a haunted house or watch a scary film to feel a chill down your spine. From bullying bosses to nightmare Christmas parties, the office can be full of hair-raising scenarios. With Halloween just around the corner, we thought we would help put you in the mood for the spooky season by sharing some shocking workplace tales with you. Here are five office horror stories that will make you thankful they’re not your own.
1. A messy colleague
‘I used to sit next to someone at work whose messy habits were out of control. Their desk was constantly cluttered with an ever-growing collection of coffee cups, scattered stationary, towering piles of paperwork and dirty dishes left over from lunch. It used to drive me mad. It looked more like a dumping ground than a workspace and it was a constant source of distraction.’
Dave, Marketing Manager, York
2. A boss from hell
‘After I left college, I worked in a job where my boss treated me like I was their personal servant. Almost everyday, they would make me perform all sorts of tasks that were outside of my job description, like making their drinks, sorting through their personal mail and fetching their print-outs for them. When they wanted something done, they would tap on the window of their office to summon me in. I’m not sure they could even remember my name most of the time. Talk about a lack of respect!’
Sarah, Sales Executive, London
3. A cringe-worthy Christmas party
A few years ago, my manager made the mistake of having one too many drinks at the office Christmas party. Not only did they proceed to tell inappropriate stories and make offensive quips to staff members, but at the end of the evening they decided it would be a good idea to perform a solo dance on top of the boardroom table while everyone watched in horror. Needless to say all eye contact was avoided on Monday morning’.
Fiona, Administrative Assistant, Manchester
4. An over-sharer
‘I used to know a colleague who would use working hours to catch up on their personal grooming. After lunch, they would use a paperclip to pick food from their teeth and I even caught them clipping their nails at their desk on more than one occasion. It would gross everyone out but they didn’t seem to notice. There is definitely a fine line between being comfortable and creepy at work’.
Carol, Legal Secretary, Newcastle
5. A lack of privacy
‘At my last job, I worked in an open plan office that had absolutely no privacy. We were all packed into a cramped room without enough workspaces so that it felt like we were working on top of each other. Everyday I had to endure loud phone conversations, smelly lunches and cluttered surfaces that made it pretty much impossible to get any work done. Working in such a poorly designed, claustrophobic environment every day was completely demotivating and stressful.’
John, IT Consultant, Kent

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The Do’s and Don’ts of Office Etiquette

November 17, 2015

From table manners and queuing to minding your P’s and Q’s, we’re a nation renowned for our customs and protocol. However, when it comes to the workplace, it’s quite often a different story. By ignoring the unwritten codes of office behaviour, strife between co-workers can quickly mount up and result in a stressful working environment. To ensure a happy and productive workforce, here are some do’s and don’ts of office etiquette.
Do make sure your desk is tidy
You’re surrounded by empty coffee cups and your ever-growing pile of paperwork is spilling onto your neighbour’s desk. Sound familiar? OK, so keeping on top of your cleaning duties is unlikely to be at the top of your agenda when you’ve got a looming deadline and you’re swamped with work. However, if you want to stay on good terms with your boss and colleagues, now might be the time to de-clutter. Make the most of your space by taking advantage of desk organisers and filing cabinets and avoid any more tut-tut’s of disapproval.
Don’t come to work when you’re sick
You might want to make a good impression and look productive in front of your superiors, but there’s nothing that irritates office workers more than someone who coughs, sneezes and splutters from nine to five. The general rule of thumb is, if your illness is contagious and there’s a chance you’ll make others sick, stay at home. Trust us, both your manager and workmates will thank you for it.
Do make sure you are punctual
If you’re someone who is always late for meetings, set your watch a few minutes early or schedule in enough time to ensure you’ll be punctual. Turning up late can give the impression that you’re unorganised or you simply don’t care about the work at hand, which is a surefire way to strain workplace relationships. And while we’re on the subject of punctuality, make sure you keep meetings to the designated amount of time to avoid annoying other people who may be waiting to use the room after you.
Don’t use your mobile phone at work
Especially if you work in an open plan office, try to refrain from using your mobile phone during working hours. Taking personal phone calls, scrolling through emails during meetings and constant ‘pings’ alerting you to new messages can be highly distracting for others. Keep your phone on silent and go into a private room to take phone calls to avoid disturbing those around you.
Do know your audience
While being sociable and bonding with your colleagues is good for morale, remember to keep your noise levels in check. If you notice that your colleagues are constantly having to use headphones and keep throwing irked sideways glances your way, it might be time to put an end to your office chit chat. After all, not everyone wants to hear about what you got up to at the weekend or the latest office gossip. If you want to have a quick chat with a workmate, head to a quieter spot or wait until lunch. Likewise, if you need to discuss confidential information, suggest heading to another room for more privacy. Take care to be wary of your surroundings and think about who might be listening.

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Three Things Your Rivals Can Teach You About Office Design

November 13, 2015

With corporate giants like Google setting the trend for innovative offices, more and more companies are looking to create inspiring workplaces in a bid to increase productivity, boost morale and gain a competitive edge. However, that’s often easier said than done. If you’re struggling for ideas on how to transform your office, it might be time to turn your attention to your opponents for design inspiration. What are they doing better than you? What are you getting wrong? To help you stay ahead of competition and create a boast-worthy workplace, here are three things your rivals can teach you about office design.
1. Comfort is key
It may seem like an obvious point, but it’s surprising how many businesses overlook the importance of their staff’s comfort. When you consider that most of your employees spend the majority of their day sitting in front of a computer, it’s important to invest in high quality furniture if you want to get the most out of them. Ergonomic office chairs that are adjustable by height and tilt are a must in today’s offices, as are spacious desks that allow enough room for workers to carry out their tasks comfortably.
Having adequate furniture will not only enhance your employees’ experiences and foster a more productive workforce, but it will also give the right impression to clients and other third parties when they visit your office.
2. Place more importance on fun
Long gone are the days of depressing office cubicles and drab boardrooms. A new era of fun, dynamic workplaces is upon us with an increasing number of businesses finding a balance between work and play. If you want to get those creative juices flowing and boost productivity, you need to think beyond the traditional desk and chair set up and turn your attention to more stimulating surroundings.
Whether it’s a games room, a relaxing break-out area or an on-site gym, having recreational spaces where employees can socialise, recharge and temporarily escape their workstations will work wonders for staff morale. Ok, so maybe you won’t be punching alongside Google with gigantic slides and fireman’s poles, but by including fun areas within the office environment, you’ll have a far happier and more efficient workforce.
3. Flexible workspaces
If you’re not doing it already, now might be the time to change to a flexible seating plan. For many companies, the secret behind their success is providing staff with alternative workspaces. By choosing not to have allocated seats, your personnel will be encouraged to have impromptu meetings and mix with other departments, which can boost collaboration and improve your company culture. Not only will you be encouraging teamwork among different employees, but you’ll also be catering to their different work requirements. By having a mixture of private working spaces and open plan seating areas, your staff will feel like they have a choice in how they work, which can lead to increased performance.
By following these tips, you should be able to match your rivals in terms of office design and create an environment that your employees love to work in.

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Revamp Your Boring Boardroom In Five Easy Steps

November 10, 2015

The boardroom. A place where pitches are won, important decisions are made and ideas are born. A well designed meeting room can inspire creativity, encourage collaboration and boost productivity. With so much importance placed on this area of the office, it only makes sense to ensure that it looks the part. If you want to transform your boring boardroom into an appealing and inspiring space, follow these five easy steps.
1. Make sure your furniture is up to scratch
When giving your boardroom a makeover, your first port of call should be to make sure that the furniture is up to scratch. After all, we all know that meetings and conferences can sometimes go on for longer than expected, so it’s important to ensure that you and your attendees are as comfortable as possible. As well as preventing aches and pains, having high quality furniture can also work wonders for your brand. If your chairs and tables look worn out and shabby, this is what others will think of your business. By giving your furniture a modern update, you’ll be able to project a sense of success and instil confidence in your employees and clients that you are sufficiently equipped to complete the task at hand.
With such a wide selection of high quality, affordable ergonomic tables and chairs now available, there really is no excuse for having inadequate office furniture. When selecting chairs, make sure that they can be adjusted by height and tilt. It’s also important to choose a table that is suited to the purpose of the room. For example, round tables can help to encourage collaboration and promote teamwork, while long, rectangular tables are suitable for more formal meetings or conferences.
2. Focus on the aesthetics
When it comes to boardrooms, first impressions count. The appearance of the room can have an impact on both productivity and how your business is perceived by others. Whether you’re conducting an interview, trying to impress a prospective client or delivering an important presentation to your team, having an aesthetically pleasing space will help you to leave a favourable impression.
Sometimes, a fresh lick of paint is all you need to breathe new life into a room. Forget monotonous beiges and opt for colours that mirror your company’s personality. For example, if you want to project a sense of fun and innovation, choose bold, bright hues such as oranges, reds and yellows. Greens and blues can be used to achieve a sophisticated, professional look while blacks and dark shades are more commanding and can project a sense of authority. Be careful not to go overboard with your colour scheme though – you don’t want your walls to become too much of a distraction.
Having the right lighting can also help to set the tone and mood of a space. If possible, try to let lots of natural light into the room, as this can make people feel more relaxed and nurture productivity. Get rid of those headache-inducing fluorescent lights you had installed 10 years ago and replace them with something more subtle and up to date. Dimming lights work especially well in rooms where meetings are held as they can help to create a more intimate atmosphere.
3. Make the room reflect your brand
Office design provides the perfect opportunity to express your company culture and aspirations. Whether you’re a new creative agency or an established law firm, your boardroom should be a seamless extension of your brand. Think beyond simply displaying your logo and having branded stationery and try to base the entire design of the room on how you want others to view your business. For example, to create a formal, traditional appearance, opt for a classic wooden table and black leather chairs. For something a little more cutting edge, choose a high gloss table and colourful, modern chair designs. Whether it’s ultra modern and creative or trustworthy and traditional, be consistent with your style. Displaying awards and accomplishments in your boardroom is also a great way to help boost your brand.
4. Leave plenty of space
Another important consideration is space. Having plenty of room helps to foster creativity and promote free thinking. If you have to shuffle against the wall to get to your seat and you’ve got a filing cabinet blocking the entrance, now’s the time to rethink your layout.
A well designed boardroom not only leaves enough space for the table and chairs, but it also allows ample room for people to move about freely. It’s important to ensure that the room is clutter-free too. Having glass partitions and hanging large mirrors can also help to create the illusion of extra space.
For companies that are continually fluctuating in size, it can be hard to know how much room you need around the table. For added flexibility, consider investing in a modular boardroom table that can be adapted to suit your changing requirements and accommodate for the growth of your company. This way, you can add more space as and when you need it.
5. Update your facilities
As well as the appearance, you’ll also need to think about functionality. If you want to create a contemporary, multi-functional space that isn’t just style over substance, it’s important to make sure that your boardroom is well equipped.
Whether it’s being used by employees or clients, your meeting room should include all the essential amenities, including presentation aids, projectors, white boards, lecterns and any video conference equipment you need. However, that’s not to say you have to splash out on state-of-the-art technology. Small touches like a water cooler, air conditioning units and promotional pens and paper can also make a big difference and will show your staff and visitors that you’ve taken their needs into consideration.
Your boardroom says a lot about the success, aspirations and personality of your company, so it’s crucial that the design scheme is carefully considered. Here at Furniture At Work™, we offer a wide range of boardroom furniture that can help transform a lacklustre room into a stylish, boast-worthy meeting space. Whether you’re looking to accommodate 10 or 50 people, we have a solution to suit your specific needs and budget.

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10 Organisational Secrets Your Colleagues Aren’t Telling You

November 2, 2015

No matter how many times you rearrange your paperwork and de-clutter your desk, you can’t quite seem to get organised. Meanwhile, your co-workers always manage to stay on top of tasks and are far more productive than you. While you spend most of your day shuffling things around trying to find what you need, they’re getting things done. Sound familiar? So what exactly can you learn from your super-organised workmates? Here are 10 organisational secrets your colleagues aren’t telling you.
1. Give everything a home
Ever heard the saying ‘a place for everything and everything in its place’? Well, you can be certain that your more organised peers have. There have been numerous studies that suggest that a cluttered, untidy desk can cause added stress and have a negative impact on your performance at work. If you are guilty of having a messy workstation, now is the time to take action. By having a designated area for all of your office supplies and equipment, you’ll be able to create an efficient, functional space and boost your productivity. Before you leave the office, do a quick tidy up and make sure everything on your desk is in its rightful home so you can start the following day with a clear mind.
2. Make a to-do list
It’s a simple trick, but it can be extremely effective. Making a to-do list at the beginning of each day can help you to manage your time more effectively and it can be especially useful during busy periods or when you are working to a strict deadline. Of course, the more important the task, the higher up on your list it should go. Not only will having a checklist help you to stay on top of your workload, but you will also get the added satisfaction when you get to cross something off.
3. Get rid of what you don’t need
Do you really need that handout from a meeting you had last month? If it’s not important, put it in its appropriate place or throw it away. Take the time to go through your equipment, supplies and knick-knacks and purge your desk of anything that you don’t need. As a general rule of thumb, if you haven’t used it in the last month, chances are you’re not going to need it anytime soon. When you are done, you should only be left with the important, everyday items.
4. Label your things
OK, so it’s not the most exciting job in the world, but labeling your equipment can make your working day run more smoothly. Adding labels to shelves, files and storage containers can help you to function more efficiently and reduce wasted time spent searching for the things you need. Plus, as well as reminding you of where things go, it will also help others who need to locate items on your workspace.
5. Keep frequently-used items close at hand
Are you always misplacing your stapler? Do you spend at least 10 minutes before a meeting searching for your notepad rather than preparing? By keeping all of your frequently-used items within easy reach in one place, such as a top drawer, you’ll be able to quickly find the things you use the most and minimise any potential distraction. Anything that you rarely use but still need to keep can be stored away in filing cabinets or cupboards.
6. Revise your filing system
If you want to be on the same level as your organised workmates, consider revising your filing system. Have a section dedicated to documents that have just arrived, work that is in progress and completed files that need to be archived. This way you can prioritise your most important tasks and keep on top of what still needs to be done. Also, try to deal with files as and when you receive them to prevent your filing system from becoming overcrowded.
7. Organise your emails
Ever wondered why your colleague’s inbox is clear while you’ve got hundreds of emails mounting up by the minute? To avoid email congestion, get into the habit of streamlining your inbox. Have an ‘urgent’ folder for important emails and a ‘pending’ folder for those you need to come back to and delete any messages you don’t need when you receive them. This will help you to keep track of your work.
8. Stop multitasking
To be successful in the workplace, more often than not it’s about quality rather quantity. Multi-tasking and trying to do too many things at once doesn’t always save you time and can actually hinder productivity. Not only will the quality of your work suffer, but you also run the risk of losing track of what you are meant to be doing. Take a more systematic approach and stick to one task at at a time to help you maintain focus.
9. Free yourself from distractions
We all know how tempting it can be to peek at your latest notification on Twitter, read through your texts during an arduous meeting or update your status about how fantastic your lunch was, but these small interruptions can eat up precious time. If you want to make the most out of your working day, keep your phone on silent and free yourself from all distractions that impede your concentration.
10. Create a routine that suits your working style
Last but not least, try to plan your day around how you work best. For example, if you find that your motivation begins to flag after midday, try to do your most important work in the morning. As a general rule of thumb, save smaller tasks for when your energy levels are at their lowest and leave the more challenging jobs for when you are at your most alert. Having this routine will help you to remain engaged throughout the day.
Being organised at work is an ongoing process, but by taking our suggestions on board, you can look forward to a more productive, enjoyable and successful work life.

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Three Tricks To Maximise Productivity At Work

September 28, 2015

“Never mistake motion for action.” These were the wise words of author and journalist Ernest Hemingway and, while they may have been penned many moons ago, the sentiment remains just as pertinent now as it did when it was first expressed.
Bosses the world over know that even the most frenetic and seemingly hardworking offices can be found wanting when it comes to output. The good news is, there are effective ways to bolster workplace productivity and simply rethinking your office furniture could play a major role in this. With this in mind, here are three tricks that should help you to make your operations more efficient.
Drive noise levels down with special office screens
If there’s one thing that really gets on office workers’ nerves, it’s excessive noise. Open plan work areas may represent an effective use of space, but they have a tendency to get too loud. In fact, one study of more than 1,000 UK office workers conducted by Avanta Serviced Office Group found that 82 per cent were regularly distracted by noise. Nearly a third had even been driven out of these areas to work from other locations, including their homes and local libraries. If your personnel are unable to focus because of volume levels, their productivity is bound to suffer.
To stop sound levels getting out of control, try introducing office screens into your workspace. You can use these accessories to cordon off different departments, to create special quiet zones or to provide individual worker booths. For the best results, make sure you select screens with foam cushioning for added sound absorbency.
Stay organised with the right storage solutions
We might now use more digital information than ever before, but it seems that our love affair with paper is far from over. According to figures produced by GreenPrint, in London alone, office workers get through around three and a quarter million tonnes of paper per year. Under this volume of material, offices can quickly become swamped. If your office is lacking the right storage solutions, your workers may end up wasting time searching for files and papers. As well as slowing them down, this could cause their stress levels to soar.
To ensure your office always stays neat and tidy, it’s a good idea to invest in plenty of storage. From cabinets and drawers to under-desk pedestals, there’s no shortage of solutions on offer. Make sure you have effective and well labelled filing systems in place too.
Create informal meeting spaces to boost communication
Effective communication is the lifeblood of any organisation and while emails and phone calls can play a big part in keeping information flowing, there’s no substitute for face to face discussions. However, official meeting rooms can quickly get booked up, and often people feel intimidated by the prospect of reserving them. So that your staff members have a place where they can go at short notice to have discussions with their colleagues, you might benefit from incorporating an informal breakout area in your workspace. Simply putting some seating in a designated zone and making it available for impromptu meetings could work wonders to enhance communication between your personnel. Ultimately, this could be good news for your firm’s productivity.
Simple tricks like these can help you to make that as well as motion, there is plenty of action taking place in your office.

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How To Decorate Your Office Desk

September 25, 2015

We’ve all felt it – that sinking feeling as you take a seat at your workstation on Monday morning, the whole week stretching out in front of you. There are ways to banish these all too familiar Monday blues though. The following five desk decorating tips could help ensure you start the week with a smile instead of a frown.
1) Choose the perfect desktop picture
Firstly, think about your computer. You might spend countless hours staring at your PC when you’re in work, so now’s the time to ditch that boring screen saver and select the perfect desktop picture to replace it with. Go for something bright and cheery, and for sheer escapism, why not opt for a beautiful scene, like a tropical beach or a dramatic landscape?
2) Create a personalised desk calendar
You might not have enough space on your desk to include all your favourite photos in frames, but one simple way to showcase a selection of your best snaps on your workstation is to create a personalised desk calendar. You should easily be able to squeeze one of these compact creations onto your desk, and you can fill it with a variety of your most prized photos, from portraits of family, friends and pets to your most cherished holiday pictures.
3) Get some greenery
Think about putting a plant on your desk too. According to psychologist Dr Chris Knight from Exeter University, greenery can help to raise worker morale. Also, research conducted by the expert, along with academics from four other universities in the UK, Australia and the Netherlands, suggested that the presence of plants in offices can even raise productivity by 15 per cent. So, as well as feeling happier, you might find you perform better with a bit of greenery in your environment. For a low-maintenance option, consider going for an Air Plant, also known as a Tillandsia. They don’t even need soil to grow, just moderate levels of light and a good soaking of water every week.
4) Brighten things up with a full-spectrum bulb
To give your workstation a more homely, inviting look, think about adding a desk lamp. And if you’re stuck in a particularly dark corner of your office, check out the full-spectrum bulbs available. These lights give off a greater proportion of blue wavelengths, simulating sunlight, and they are known to boost alertness and energy levels throughout the day.
5) Treat yourself to a toy, or two
Lastly, bring out your inner child with a desk toy – or two. You can take your pick from everything from the classic Newton’s cradle to puzzles, miniature water fountains, zen gardens, stress balls and more. OK, so it’s not a good idea to go overboard when buying these accessories, but a couple of fun toys can make a welcome addition to any workstation.
Shaking the Monday blues may be difficult, but by decorating your desk with extras like these, you should be able to start the week with a smile on your face.

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Where The Magic Happens Infographic

September 21, 2015

It may be the nucleus of your working life, but how much thought do you give to the relationship you have with your desk? Find out what UK workers and some famous names think about their desks in our latest infographic.

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Five Hacks To Prevent The Dreaded Office Bod

September 2, 2015

Are you at risk of the dreaded office bod? Modern workspaces may not seem to pose much of a risk to health, but in fact these environments can be storing up trouble for our weight and overall wellbeing. Sitting down too much is not just bad for your figure, it can also raise your risk of a range of serious medical complaints. Research has linked a sedentary lifestyle to an increased danger of diabetes, cardiovascular problems and premature death. Don’t go handing your notice in just yet though. There are ways to stop your desk job taking its toll on your body, and here are five of the best.
1) Schedule time away from your workstation
Even if you’re under pressure to meet deadlines, it’s important to make time to get away from your workstation. Something as simple as standing up to get a drink or to visit the printer can help to get your muscles working. Ideally, you should do this at least a couple of times an hour. Be creative when you’re planning breaks from your desk too. Perhaps you could take a work call while on a short walk or you could spend a little time working in a breakout area to get a change of scenery and stretch your legs.
2) Encourage your co-workers to get active
Another top tip is to encourage your co-workers to get active. From arranging lunchtime walks with colleagues to setting up staff sports teams, there are a range of activities you can do with your fellow employees. By getting together to exercise, you can increase your motivation and make staying fit more fun.
3) Consider cycling to work
If you drive to work or take a bus, why not ditch four wheels in favour of two and start cycling to the office instead? This is a great way to build exercise into your daily routine, and as an added bonus, it could save you cash. Cycling is a low-impact exercise, so it’s kind on your joints, and it’s an effective way to burn energy too. Did you know that someone who weighs 80kg burns more than 650 calories in an hour’s cycle ride?
4) Say no to fattening snacks
It might not be easy, but if you want to stay in shape you’ll need to say no to those inviting vending machine snacks and tasty but naughty takeaway lunches. Getting through your day at work might feel like running a fast food gauntlet, but you can reduce temptation by eating a healthy and nutritious breakfast and bringing packed lunches from home. This way, you won’t need to rely on convenience foods that are full of sugar or fat.
5) Try a fitness tracker
Another fitness tip is to invest in a tracker that measures the number of steps you take. The average person takes between 3,000 and 4,000 paces each day, but if you’re looking to boost your fitness, you should aim for significantly more than this. You can increase your number of steps in simple ways. For example, try walking up the office stairs rather than using the lift, and take more roundabout routes to get to places.
By following health hacks like these, you should find it easier to stay in shape and keep the office bod at bay.

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How To Make It Out Of A Client Meeting Alive

August 27, 2015

Client meetings might send your stress levels soaring. Perhaps the mere mention of these events is enough to raise your heart rate and give you sweaty palms. Don’t panic though, help is at hand. The following five tips should help ensure you make it out of these meetings alive – and hopefully with a better outlook for your business.
1) Make sure your office sends the right signals
If these meetings are taking place in your office, you’ll need to make sure this space looks the part. At the most basic level, this means kitting your workplace out with comfortable and stylish furniture. For example, you’ll need to ensure your reception area is dressed to impress, and your boardroom should be fitted with an attractive meeting table and plenty of seating. Also, before your visitors arrive, take a little time to ensure that your premises are clean and tidy.
2) Do plenty of prep
Make sure you’re fully prepared before your guests set foot through your doors too. For new clients, this means doing in-depth research to ensure you know exactly who they are and how they function. Ask yourself what they may want from you and what you have to offer them. For existing clients, you’ll need to recap on their accounts and make sure you’re aware of any issues they might raise.
3) Be ready with time to spare
Being late for a client meeting is a sure-fire way to get off to a bad start. Even if you have a perfectly legitimate reason for failing to turn up on time, this won’t cast you in a good light. So that you’re not caught out by delays on the roads or by previous meetings that run over, schedule some spare time before these gatherings. This will also give you a chance to go over your notes and get prepared.
4) Follow an agenda
You should do your best to make your clients feel relaxed and at ease during these sessions, but don’t devote too much time to small talk. If you’re not careful, you can end up spending hours in discussions without actually reaping any business benefits. For this reason, it’s a good idea to stick to an agenda, and ideally you should email this to people before the meeting takes place.
5) Take notes
At the start of the meeting, ask your client if it’s OK if you take notes. This will show that you’re paying attention to what they’re saying and it could give them greater confidence in your ability to deliver. Don’t bury your head in a computer though; it’s important to engage with your client and to be attentive when they speak. If you have more than one representative from your firm in the meeting, designate someone as the note taker. This will free up others to engage more fully with your client.
There’s no getting around the fact that these meetings can be tricky, especially if you’re dealing with individuals who have very high expectations. However, as long as you plan the events carefully, you should be able to make the most of them.

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